Terms and Conditions
While I thoroughly wash the yarn after dying some light bleeding may occur during the first wash. This is completely normal with hand-dyed yarn. While the cotton yarns are machine washable on gentle - handwashing in cold water is highly recommended, along with laying flat to dry. This will keep your finished piece looking good for a long time. Handwashing is strictly recommended for fibers other than cotton.
Due to the aspect of hand-dyed yarn and the small batches, no two skeins will look the same, even though I use the same formulas every time. Because of this, I recommend buying enough yarn to finish your project and alternating skeins while crafting. If you order a sweater quantity, they will all get dyed together and part of the same family.
I do my best to represent the true colour of the yarn, but due to monitor settings, lighting, etc, there may be slight variances.
All the pictures used in this website are original pictures belonging to yarnamour.com. You are not allowed to use it without prior consent from us.
Privacy policy
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. You can verify this by clicking on the lock icon on the browser URL bar.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Your data present on this website is strictly confidential and only for your shopping convenience. It is not and will not be shared with any external agencies.
The payments are processed by trusted third party payment gateways like Razorpay, PayPal who use secure systems to process your payment.
Pricing Policy
We have a one price policy where every customer pays the same price for a product and the prices are non-negotiable.
Shipping and return
Orders will be shipped between 2-4 business days after placing them.
We ship your order(s) via India Speed post due to their reliability and connectivity to any corner of this country. If you live in Bengaluru and choose to pick up your order by yourself or through any other delivery partner, you may do so by choosing the 'Store pickup' option while checking out. You will receive an email communication when your order is ready to be picked up. All the charges regarding this pickup service shall be borne by you as a customer.
Cancellation and refunds
I am a yarnaholic - just like you guys. I know how important it is to be happy with your yarn, and I want you all to love your new squish. I take pride in my work and I will not send out any skeins I don’t feel are top quality. Therefore, we will not be offering cancellations, refunds or exchanges. If you are extremely unhappy, please email us. However, this does not include being unhappy with the colour.
Every product (including journals, stitch markers and Knitpro products) goes through a strict quality check before dispatching them to you. Therefore we are willing to assist you in fixing the issues regarding them if there should be any. However no refunds or returns shall be accepted.